Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
7.6
Service
7.2
Dining
6.4
Guest reviews
8.2/10
based on 5 reviews
Barry
United Kingdom,
April
2024
7.8/10
The hotel is ideally situated between Norwich and Great Yarmouth, making it convenient for exploring Norfolk. The rooms are quiet and spacious, but some space may feel wasted. The service was very kind and helpful, with great recommendations nearby. The location offers easy access to the Broads and coastal towns, although the proximity to a busy petrol station can lead to constant vehicle movements. Dining at the on-site cafe was to our liking. Overall, a good value for money option for travelers in the area.
Rooms
8.0
The rooms are quiet and spacious, but there seems to be some wasted space.
Service
9.0
The service was very kind and helpful, with great recommendations nearby.
Location
8.0
The hotel is ideally situated between Norwich and Great Yarmouth, making it convenient for exploring Norfolk.
Dining
7.0
Dining at the on-site cafe was to our liking.
Facilities
7.0
The hotel offers sufficient facilities for a comfortable stay.
Georgina
United Kingdom,
February
2024
6.8/10
The hotel offers spacious rooms with a quiet view, ideal for families with children. While some areas appear dated, the staff is friendly and helpful. The location, though serving its purpose, can be noisy due to nearby facilities. The dining options are available but not extensively sampled, and the facilities meet basic needs.
Rooms
8.0
The room was fairly big with a king bed and two singles for the kids. Clean and tidy, though lacking a few coat hooks.
Service
7.0
The staff were friendly, efficient, and helpful, despite being somewhat occupied with internal conversations.
Location
6.0
The location is convenient for exploring the area, though noise from the 24-hour petrol and M&S can be disruptive.
Dining
7.0
Dining options are available, including a quality bean cafe, but were not extensively tried.
Facilities
6.0
Basic facilities provided, meeting standard requirements but not particularly exceptional.
Gary
United Kingdom,
January
2024
7.2/10
The hotel offers clean and cozy rooms, with helpful staff and accessible location. However, challenges with car park access and a limited dining experience were notable. Overall, a good value for a short stay.
Rooms
8.0
The rooms were very well presented, clean, and tidy. It only took a few minutes after switching on the heater for the room to become warm and cozy.
Service
7.0
The staff were not overly friendly but were helpful when needed.
Location
9.0
The hotel's location is excellent for traveling around the area, conveniently situated between Norwich and Great Yarmouth.
Dining
5.0
The dining options were not to our liking, but other nearby cafes offered better choices.
Facilities
7.0
The hotel provides adequate facilities for a comfortable stay.
Richard
United Kingdom,
September
2023
7.4/10
The hotel has spacious rooms with extra mattresses, convenient for families, but lacking in customer service. The location is ideal for exploring Norfolk, with nearby dining options. The dining experience is satisfactory, and the facilities are decent.
Rooms
8.0
The rooms are spacious with extra mattresses, perfect for families.
Service
6.0
The service was mixed, with some helpful staff but also encountered rudeness from one receptionist.
Location
9.0
The location is great for visiting Norfolk, with nearby dining choices.
Dining
7.0
The dining options are decent with quality offerings nearby.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Mark
United Kingdom,
June
2023
6.4/10
I had a mixed experience at this hotel. The rooms were suitably furnished for a one-night stay, but dealing with the car park's shocking access and the nearby petrol station was inconvenient. The service was decent with staff willing to help but also encounters of some unfriendly guests coming and going at odd hours. The location is convenient for exploring the Norfolk broads and coastal towns, although the noise from the adjacent 24-hour petrol station and M&S can be bothersome. The dining options were limited, but I found a great alternative at the nearby café for delicious bites. Overall, I might consider exploring other lodging options next time due to the mix of positives and negatives.
Rooms
7.0
The rooms were suitably furnished for a one-night stay, and after warming up, they became cozy despite the initial coldness.
Service
7.0
The staff was polite and friendly, willing to assist with tasks like carrying items upstairs.
Location
6.0
The location is great for visiting the Norfolk broads, coastal towns, and Norwich despite the noise from the nearby petrol station and M&S.
Dining
6.0
I didn't sample the hotel's dining, but found top-quality options at nearby eateries.
Facilities
6.0
The facilities were adequate for a short stay, but nothing extraordinary.
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